Key Performance Indicators (KPIs) are more than just numbers on a report—they’re powerful tools for aligning efforts, improvinga performance, and driving financial success. In the hospitality industry, where daily decisions directly impact the bottom line, KPIs...

In any business, especially in industries like hospitality, aligning revenue with expenses is fundamental to understanding true profitability. This isn’t about matching costs to specific events but about ensuring that the costs incurred in a given period are reported...

In the fast-paced hospitality industry, the decisions made by managers and chefs are at the heart of operational success and financial performance. Weekly coaching sessions provide a structured and focused opportunity for these key team members to...

In the world of financial reporting, precision and consistency are critical. While many businesses adhere to the standard calendar month for reporting purposes, we’ve chosen to align our month-end processes with Sundays. This approach isn’t arbitrary—it’s a deliberate...

In the hospitality industry, there's often a debate about what matters most: profitability or cash flow. While both are essential for financial health, profitability is the ultimate goal. Cashflow, especially in hospitality, is a trailing indicator that reflects the...

In the hospitality industry, seasonal trends play a major role in the ebb and flow of business. Whether it’s a bustling holiday season, the lull of post-summer, or special local events, understanding these patterns allows venue owners to make informed decisions about...

In today’s competitive hospitality landscape, it’s not enough to simply open your doors and expect customers to walk in. Venues need to give customers a compelling reason to come in, especially as they seek memorable experiences....

Managing multiple venues in the hospitality industry is a complex endeavor, particularly when each location has unique characteristics, turnover levels, and product mixes. For one of our clients, this means balancing four very different venues: an Australian pub, an...

In the hospitality industry, budgeting is more than just planning finances—it’s a strategic approach to achieving and sustaining profitability. As the saying goes, “Budgeting is planning to make a profit instead of hoping to...

Almost two years ago, I bought Freight Bar & Rooftop to gain real-world insights into the challenges myclients face. While I expected to learn the essentials of hospitality, this journey has revealed much more. I developed the PERI (Plan, Execute, Results,...